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Last Updated: September 2026
At PrincessAces, we aim to make every purchase simple, secure, and transparent. This Payment Policy explains the payment methods available on our website, how payments are processed, and how payment-related issues are handled.
By placing an order through PrincessAces, you acknowledge and agree to the payment practices described below.
PrincessAces accepts the payment methods displayed during checkout.
Depending on your location, device, browser, and checkout availability, payment options may include:
Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay
Shop Pay
Other payment methods displayed at checkout
Available payment methods may change from time to time.
The payment options available to you will be displayed during checkout before you complete your purchase.
Unless otherwise stated, prices on the PrincessAces website are displayed in U.S. Dollars (USD).
If your payment card or account is denominated in another currency, your bank or payment provider may convert the transaction into your local currency.
Your financial institution may charge additional:
Foreign exchange fees
Currency conversion fees
International transaction fees
Other bank or card processing fees
These fees are determined by your financial institution or payment provider and are the customer's responsibility.
When you submit an order, your selected payment method may be authorized or charged through our payment processor.
Payment authorization confirms that the payment method can potentially cover the transaction.
Once payment has been successfully authorized and the order is accepted, your order may proceed to processing.
Depending on the payment method, your account may initially show a pending authorization.
The timing of the final charge may vary depending on your payment provider.
PrincessAces takes reasonable measures to protect payment-related information.
Payments are processed through secure third-party payment providers and payment processing systems.
PrincessAces does not intentionally store complete credit or debit card numbers on our own systems.
Payment information may be transmitted directly to the applicable payment processor for authorization and transaction processing.
For additional information regarding personal information and security, please review our Privacy Policy.
For certain transactions, additional verification may be required before an order can be processed.
Verification may be required if:
Your payment provider requests additional authentication.
Billing information does not match the payment information.
The transaction requires additional security review.
The payment provider identifies unusual transaction activity.
Additional order information is required to verify the transaction.
PrincessAces may delay processing an order until the payment has been successfully authorized or verified.
If payment cannot be verified or authorized, we may cancel the order and issue any applicable refund.
Your order may not be completed if your payment is declined or cannot be authorized.
Possible reasons include:
Insufficient funds
Incorrect card details
Incorrect billing information
Expired payment card
Bank restrictions
International transaction restrictions
Payment provider restrictions
Security or fraud-prevention checks
Temporary technical issues
If your payment fails, please verify your information and try again.
If the problem continues, please contact your bank or payment provider.
After successfully placing an order, you should receive an order confirmation email.
The confirmation may include:
Order number
Products purchased
Product prices
Applicable discounts
Shipping charges
Applicable taxes
Total order amount
Shipping information
Please review your confirmation carefully.
If you notice an error, contact us as soon as possible:
Please understand that we may not be able to modify an order after it has entered processing or shipment.
PrincessAces may offer promotional codes, discount codes, limited-time offers, or other promotions.
Unless the applicable promotion states otherwise:
Promotional codes must be entered during checkout.
Only one promotional code may be used per order.
Promotional codes cannot normally be applied after an order is completed.
Promotional codes may have expiration dates.
Certain products or collections may be excluded.
Promotional offers may not be combined.
Promotional discounts have no cash value.
Specific promotional terms displayed with an offer will control if they differ from this general policy.
Shipping fees depend on the shipping method and order value.
Our current shipping structure is:
$10 for orders under $60.
Free Standard Shipping for orders of $60 or more.
Estimated delivery time: 7–15 business days after processing.
$20 for orders under $100.
Free Express Shipping for orders of $100 or more.
Estimated delivery time: 3–5 business days after processing.
Orders generally require 1–3 business days for processing before shipment.
Delivery estimates are not guaranteed delivery dates and may be affected by carrier delays, holidays, weather, transportation disruptions, customs procedures, or incorrect shipping information.
Please see our Shipping Policy for additional details.
Applicable taxes may be calculated during checkout based on the shipping destination and applicable laws.
Where required, applicable taxes will be included in the order total displayed before payment is completed.
Tax requirements may vary depending on the customer's location.
If your order qualifies for a refund under our Returns & Refunds Policy, the approved refund will generally be issued to the original payment method.
Once PrincessAces processes a refund, the time required for the funds to appear in your account depends on your bank or payment provider.
PrincessAces does not control the processing time of your financial institution after a refund has been issued.
Where applicable, PrincessAces may issue a partial refund.
Examples may include:
An approved return of part of an order
An item becoming unavailable
An approved price adjustment
An approved promotional adjustment
Other circumstances covered by our applicable policies
The amount of the refund will depend on the circumstances of the order.
If you believe you have been charged more than once for the same order, please contact:
Please provide:
Order number
Email address used for the order
Date of the transaction
Amount charged
Relevant transaction information
For your security, never send your complete credit card number, CVV, PIN, password, or banking credentials by email.
If you believe your payment method has been used without authorization, contact your bank or card issuer immediately.
You should also notify PrincessAces at:
We may review the relevant order and transaction information to help investigate the issue.
Do not send complete payment credentials to PrincessAces by email.
If you believe there is an incorrect charge associated with your PrincessAces order, we encourage you to contact us first.
Our customer service team can review the order and attempt to resolve the issue.
If a chargeback or payment dispute has been initiated through your bank, card issuer, or payment provider, PrincessAces may provide relevant records to the applicable institution as part of the dispute process.
Such records may include:
Order information
Transaction information
Shipping information
Tracking information
Delivery confirmation
Customer communications
Refund information
If you wish to cancel an order, please contact us as soon as possible after placing the order.
We may be able to cancel an order if it has not yet entered processing or shipment.
Once an order has been processed, packed, or shipped, cancellation may no longer be possible.
If a cancellation is approved, any applicable refund will generally be issued to the original payment method.
Please see our Returns & Refunds Policy and Terms & Conditions for additional information.
Products identified as Final Sale may not be eligible for return, refund, or exchange unless otherwise required by applicable law.
Any applicable Final Sale restrictions will be communicated on the product page, at checkout, or within the applicable promotion terms.
Certain payment methods may be processed by independent third-party payment providers.
Your use of these payment methods may also be subject to the provider's own terms, privacy policy, security procedures, and other applicable conditions.
PrincessAces is not responsible for policies or technical issues controlled solely by an independent payment provider.
PrincessAces may update this Payment Policy from time to time.
Updates may be made to reflect changes in:
Payment methods
Payment providers
Website functionality
Business practices
Applicable laws or regulations
When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.
If you have questions regarding payments, charges, refunds, or payment-related issues, please contact:
PrincessAces Customer Service
Email: service@princessaces.com
Website: princessaces.com
We generally respond to customer inquiries within 24–48 business hours.
For your protection, please never send your full payment card number, CVV, PIN, password, or other sensitive financial credentials by email.
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